the giftware association

Sharing Lunch


Location: The GA, Federation House, 10 Vyse Street, Birmingham, 10 Vyse Street, Birmingham, West Midlands, B18 6LT

Sharing Lunch

We are excited to invite you to a special sharing lunch event hosted by The Giftware Association covering business topics to help you succeed and grow. Part of the session is designed to help you take control of your financial future by providing expert insights and practical steps for personal and business financial planning. This will be followed by a masterclass of customer service for your business and how it can help your business grow.

The event is due to take place on 16th July at The Giftware Association HQ in Birmingham, Vyse Street, B18 6LT. It will be a lunchtime event starting at 11am and finishing around 3pm.

The Financial Section

Our esteemed service provider Greycoats will provide a personalized Financial Road Map, summarizing the information shared during the event. This will serve as the foundation for a financial plan that you can implement independently or with a financial adviser. This comprehensive session, valued at £1,000, is offered to you at no charge.

Personal Cashflow Analysis
Net Worth Assessment
Risk Management Strategies
Estate Planning:
Financial Vision and Goal Setting
The Customer Experience Section

Stephen Spencer + Associates are architects of Ambience - putting humans at the heart of customer experience design. Stephen has worked with The GA for many years as well as many reputable brands in retail, visitor attractions and cultural heritage. In this mini-masterclass Stephen will explain how customers' perceptions of your business are really created, and how you can use this knowledge to:

Clarify your value proposition - who are your customers and why should they love your business?
Design your Customer Emotional Journey to obtain the responses you want from them
Operationalise it to maximise your Return on Investment
Laura Banner from our International department will also be joining us to provide an overview of the support available to assist members with their international activities. Including an insight into entering/expanding in overseas markets and how to access the appropriate channels and resources to support their export journey.

Places will be limited so please be quick to secure your place.



The GA,
Federation House, 10 Vyse Street, Birmingham,
10 Vyse Street,
West Midlands,
B18 6LT

Phone:0121 245 1105 Email:enquiries@ga-uk.org Website:www.giftwareassociation.org