HOW TO MANAGE YOUR ACCOUNTS AND CREATE EXCELLENT CUSTOMER SERVICE

WHEN: 10TH JULY

WHERE:  THE GIFTWARE ASSOCIATON OFFICES, BIRMINGHAM 

Continuing her series of education seminarswithThe Giftware Association, Jenny Spivey will talk about how you can Create Great Customer Service and Benefit From Good Account Management. 

With trade as challenging as it is, and with retail in a state of change and flux, there is never a better opportunity to refresh or educate in the important skill of account management. The session will cover

 - Building relationships between retailer and supplier
 - Preparation for meetings with buyers
 - Knowing the market and the competition
 - Strategy and business plans
 - Driving results
 - Getting the best from your sales team

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"It was a great event, I really enjoyed it and found it very interesting" - ELLIE REGAN, SOCK ACADEMY

"I really enjoyed the day and took a lot of useful information away that I hope we can implement. It was useful to put what we had learnt into practice during the role play in the afternoon. It was great to network and speak to other people within the industry - they have some interesting stories to tell." -  ALEXA DARBY, BLUE PHOENIX

To book your place on this event book here or click on the above button or to arrange a 30-day invoice or bring a colleague for free then please contact Simone on Simone.rose@ga-uk.org

The Giftware Association Team